Booking
❌ Cancelling a Booking
May 21, 2026
5 min read
1410 views
- Cancel while inPendingstatus for no charge — Bookings → Select → Cancel
- OnceAssignedorStarted, a cancellation fee may apply
- Driver is compensated for any incomplete delivery attempt
- Full cancellation terms:2pointlogistics.com/cancellation-policy
Was this article helpful?
Your feedback helps us improve our documentation
Related Articles
🆕 Creating a Booking
1. Tap "Create Booking"from the home screen or main menu2. Enter addresses— load from Address Book or type a new pickup...
📊 Booking Statuses
DraftAwaiting payment. Expires after 1 hour if unpaid.ExpiredPayment not made in time. Booking is inactive.PendingPaid —...
🗺️ Tracking Stages
Order Placed— booking confirmed, awaiting driver assignmentOrder Assigned— driver details and ETA visiblePackage Receive...